Woo Card Holder

Sapahn offers FREE shipping for all handbags and accessories (woo!). This applies to all domestic orders in the continental U.S. (does not include Alaska and Hawaii, read on for details).

We accept returns within 14 days of purchase date. For our full return policy, click here.

How soon will I receive my order?

Your purchase will ship from a central U.S. shipping location in the Midwest, meaning you can expect to receive your order in the domestic U.S. within 5-7 business days per the USPS once the item ships.

Orders are shipped via USPS within 48 hours from the time of placement. Upon shipment you will receive a shipment confirmation email, which will include your tracking number so you can track the delivery of your buttery-soft goodness. Please allow 24-48 hours for the tracking information to populate within USPS' system.

Note: We do not offer free shipping on face masks, as these are already sold at a discount to provide opportunities to remain safe (and stylish!) during the global pandemic. Shipping for face masks varies based on volume, but is comparable to leading online retailers.

When placing an order, it’s important to choose a secure shipping address. Sapahn’s liability for your shipment ends at the point of a successful delivery determined by the tracking number. Sapahn is not responsible for any stolen merchandise, delays occurring due to carrier misstatement of your shipping address, and/or damages that occur during shipment.

Local Pick Up:

We also offer local pick up at our flagship store in Lincoln, NE. Please note local pick up during checkout. Our store is located at:

Expedited shipping:

Need your item sooner? Select a faster shipping option at checkout! If you’ve already placed an order for your item and need it sooner, contact our shipping team at info@sapahn.com to see where your item is in processing and if we can expedite the process (additional fees may apply). 

International shipping:

We do ship internationally, of course, however international shipments are subject to additional customs, duties, and other fees that are covered by the customer. Also, keep in mind that international shipments may face some delay due to customs.

To place an international order please contact us at info@sapahn.com and we’ll help you complete your order and arrange shipping details.

Shipping Questions

If you have questions about shipping, or if you have not received your order in the allotted time, please email info@sapahn.com so we can help troubleshoot the issue.

Love leather that naturally ages and patinas over time? Our raw leather is made for you. Or do you love leather that maintains the color and uniformity similar to the day you bought it? Then our oil leather is your pick.

We have two kinds of leather at Sapahn: raw leather and oil leather.

Raw Leather

This is the classic full grain leather we’ve built Sapahn on. Each piece of leather is perfectly ‘imperfect’, carrying unique grain patterns with no surface alterations or splitting and an attractive matte finish. This type of leather showcases the beauty of the hide itself and could display variegation based on stretch marks, moles, etc. the cow earned throughout its life. 

Working with this kind of leather can be challenging and requires enormous skill to turn into our gorgeous supple bags you see (if only we had a penny for every time someone told us the leather felt like butter…). This kind of leather is particularly special because over time and use each raw leather bag develops a distinct patina – a soft sheen – that is the hallmark of high-quality leather. The patina also gives your bag an individual character that is 100% unique to you and your adventures.

Oil Leather

Our oil leather is our gorgeous full grain raw leather with a twist. After our classic tanning process this leather is then coated to give a more uniform vibrant color, and provides a touch of water resistance.

The oiling process gives these bags a striking glossy finish and also prevents them from developing patinas over time.

Care

For the freshest appearance, occasionally wipe your leather clean with a damp soft cloth. Leather dye will not rub off on your clothing, however be aware that dark dyes from clothing can migrate onto your leather.