How soon will I receive my order?
Your purchase will ship from a central U.S. shipping location in the Midwest, meaning you can expect to receive your order in the domestic U.S. within 5-7 business days.
Orders are shipped via USPS within 48 hours from the time of placement. Upon shipment you will receive a shipment confirmation email, which will include your tracking number so you can track the delivery of your buttery-soft goodness.
Note: We do not offer free shipping on face masks, as these are already sold at a discount to provide opportunities to remain safe (and stylish!) during the global pandemic. Shipping for face masks varies based on volume, but is comparable to leading online retailers.
When placing an order, it’s important to choose a secure shipping address. Sapahn’s liability for your shipment ends at the point of a successful delivery determined by the tracking number. Sapahn is not responsible for any stolen merchandise, delays occurring due to carrier misstatement of your shipping address, and/or damages that occur during shipment.
Need your item sooner? Select a faster shipping option at checkout!
If you’ve already placed an order for your item and need it sooner, contact our shipping team at firstname.lastname@example.org to see where your item is in processing and if we can expedite the process (additional fees may apply).
We do ship internationally, of course, however international shipments are subject to additional customs, duties, and other fees that are covered by the customer. Also, keep in mind that international shipments may face some delay due to customs.
To place an international order please contact us at email@example.com and we’ll help you complete your order and arrange shipping details.
If you have questions about shipping, or if you have not received your order in the allotted time, please email firstname.lastname@example.org so we can help troubleshoot the issue.