Returns & Exchanges
All returns - for full-priced domestic orders - If you are not completely satisfied with your purchase Sapahn is pleased to offer you a full refund or exchange of merchandise within 14 days of your purchase date. The item must be in its original condition, unused, unwashed, and having all original tags attached. We accept returns only in their original condition and from the original delivery address. All return and exchange shipping costs are to be paid by the customer.
To initiate a return please email us at email@example.com
. Please include your name, order number, and the reason for your return. Once we receive your email we will authorize your return and the best address for mailing your return. Please include a tracking number on all returns, as Sapahn is not responsible for any lost or stolen merchandise.
If you have purchased a Sapahn good from a retail store returns and exchanges must be completed via the boutique.
Sapahn does have the right to deny a refund or exchange for any returned goods that do not meet our requirements of our return policy, so please treat each piece with great care.
Non-returnable items include; sale items, sample sales, goods purchased using a promotional discount code, and international orders.