Send an email about your request to email@example.com, and we’ll do our best to find the handbag you want.
For minor repairs you can send your Sapahn leather handbag or wallet to our headquarters in Nebraska for no charge. Email firstname.lastname@example.org to get the process started. For more intensive repairs we recommend you contact your local leather goods repair shop.
Every Sapahn piece is designed by Brooke Mullen, then sewn and assembled in rural villages in Thailand. Our artisans send our items in bulk to Lincoln, Nebraska where we assemble all the hardware. Then, we ship out your order from our headquarters in Nebraska.
We do ship internationally, of course, however international shipments are subject to additional customs, duties, and other fees that are covered by the customer. Also keep in mind that international shipments may face some delay due to customs. To place an international order please contact us at email@example.com and we’ll get you taken care of.
To initiate a return please email us at firstname.lastname@example.org. Please include your name, order number, and the reason for your return. Once we receive your email we will authorize your return and the best address for mailing your return. Please include a tracking number on all returns, as Sapahn is not responsible for any lost or stolen merchandise.
If you have purchased a Sapahn product from a retail store returns and exchanges must be completed via the boutique.
Non-returnable items include; sale items, sample sales, goods purchased using a promotional discount code, and international orders.
Sapahn’s story starts in 2010 when Brooke met Marie Tu, a travel guide in Myanmar.
Brooke became friends with Marie, who was supporting her mother and herself with many jobs. Her life was tough. But I knew she could do more for this world. To change her life, all she needed was education. Brooke was determined to raise money for Marie’s scholarship.
During this time, Brooke was working at the United Nations. She saw rural female artisans become vulnerable to human trafficking because there was a lack of economic stability and job opportunity.
What if there was a way to empower these women through the beautiful products they were already making while generating a scholarship for Marie Tu to study?
Enter Sapahn, a bridge built to empower these highly-skilled artisans by connecting them to new, global markets.
And now Marie Tu, the same woman Brooke raised tuition for, is working at the United Nations living on the Sapahn legacy.
As we grow, so does our impact; it’s a ripple effect. Over the years, Sapahn's impact has permeated through nine villages and supported over 300 artisan families throughout Thailand. With each purchase, you are the bridge between just knowing better and actually doing better.
It’s not just another bag, this is a story you are becoming a part of. A story of opportunity, of humanity, of respect, and of dignity. A story that ignites meaningful conversation and changes life for the better.
Brooke saw Sirichai and Kay’s beautiful, colorful leather handbags at a local market in Thailand. Now for those of you who know Brooke, you know she is always striking up random conversations with people. This is exactly how her friendship began with Sirichai and Kay. She was moved by their passion for their craft, especially the thoroughness given to every detail and thought put forth to making their craft one of quality.
After a year or two, Sirichai and Kay took Brooke to their village to see the leather studio and meet the rest of the artisans. The moment that Brooke got a peek behind the scenes at the studio her creativity was off to the races. She began tinkering with the leather hides and hardware samples she found in other local shops in Bangkok.
Since we’re guided by human rights, it’s so important for us to be transparent about our artisans’ working conditions and benefits. Our artisan partners provide healthcare, good working conditions, and they set their own wage.
We put human rights first. We’re committed to human rights across our entire value chain. Human rights are ultimately about putting people in a position where they can protect and advance themselves and their interests. We believe that a human rights-based approach is the only way to ensure that our brand is truly artisan-friendly and artisan-driven.
Sapahn has consulted with a range of human rights experts and practitioner to determine which issues are most salient and deserving of priority. In addition to this expert consultation, we undertake ongoing dialogue with Sapahn artisans and supplying partners to gather their concerns, challenges and priorities.
This combination of expert and supply chain consultation seems the optimal method to assess Sapahn’s human rights impact. Based on this assessment, Sapahn has been able to identify a list of salient issues that will be updated as Sapahn’s impact expands.
We're passionate about sourcing the highest-quality leather in a sustainable way. In fact, Brooke spent seven years trying to locate where our leather production. She learned that the hides are locally-sourced in Thailand, Australia, Japan and Vietnam.
The leather Sapahn selects are each beautiful and uniquely feature natural elements from the cow. Leather is a durable fabric—all our products are made to last a lifetime. And, hides are a bi-product of the meat industry. In this way, leather can be a way of mitigating waste. Plus, it's biodegradable.
For the freshest appearance, occasionally wipe your leather clean with a damp soft cloth. Leather dye will not rub off on your clothing, however be aware that dark dyes from clothing can migrate onto your leather.
Our founder, Brooke, designs each bag in the Sapahn collection. Over the year, Brooke sketches up new designs with twice a year launching new styles to add to the revolving Omega Collection.
Once Brooke completes a sketch, our artisans Sirichai and Kay discuss details. They add their give their input on the new design. We want them to love what they’re making because this isn’t a production line—this is an art.
After the design is completed on paper, our artisans make the pattern with rulers, pencils and card stock paper. The artisans create a sample bag to ‘test drive’. Based on the sample bag we decide on things like zipper size, strap length, and pocket size. When all those details are ironed out the leather for each bag is traced by hand and cut to the right shape and size.